The events industry is on the cusp an exciting transformation, driven by the transformative power of AI. AI-powered events are gaining momentum, offering unprecedented possibilities to elevate attendee engagement. AI-powered event platforms can personalize experiences, serving up relevant content and activities based on individual preferences. Vi… Read More

A successful 24/7 customer support infrastructure requires a multifaceted approach. Firstly, invest in a robust helpdesk platform that empowers your agents to effectively resolve concerns. Implement self-service options like FAQs and knowledge bases to alleviate the volume of routed support requests. Furthermore, ensure seamless communication chann… Read More

In today's competitive market, organizations need every advantage to thrive. That's where a robust CRM system comes in. A CRM (Customer Relationship Management) software solution can remarkably enhance your sales by streamlining customer data, automating processes, and providing meaningful insights. A good CRM allows you to monitor customer interac… Read More

Malaysia's dynamic outsourcing shared services and outsourcing industry is experiencing substantial growth, with Business Process Outsourcing (BPO) companies playing a pivotal role. These organizations provide {abroad range of services to clients globally, including customer service, technical support, finance and accounting, human resources, and m… Read More

Dushyant was/had been/decided to send an email concerning/about/regarding his latest engineering project. The/This/It was a complex system design for a new robotic/autonomous/intelligent vehicle. He wanted to share/communicate/present his ideas with his team, asking/requesting/seeking their feedback/input/suggestions. In/With/Through the email, h… Read More